MidPhase is cheap.
Like, one buck a month cheap.
If life has taught us anything, it’s that something cheap often isn’t good.
One dollar doesn’t even cover a cup of coffee. How on Earth does it cover the insanely high costs to purchase and run hosting servers. Not to mention rent and employees for their HQ in the beautiful Salt Lake City, Utah.
But MidPhase is not a fly-by-night operation. They’ve been around since ’98, have teams in the UK, Ukraine, and India. Since then, they’ve merged with the UK2 Group in ’07 (who also owns WestHost).
The point is: This isn’t their first rodeo.
We purchased their cheapest shared hosting plan and set up a test site to monitor their uptime and speed over an extended period of time.
How did MidPhase perform?
Read on to find out.
General Info & Hosting Overview
Our Verdict: 3.5
|SPEED:||867 ms (April 2020 to March 2021)|
|UPTIME:||99.94% (April 2020 to March 2021)|
|SUPPORT:||24/7 Live Chat, Phone, Ticketing, and Knowledge Base|
|APPS:||Softaculous App Installer for the Most Popular Apps Like WordPress, Joomla, Drupal, and more|
|FEATURES:||Unlimited Storage and Bandwidth, Free Domain, One Website, Unlimited Emails, 30-Day Money-Back Guarantee, Nightly Account Backups, and more|
|HOSTING PLANS:||Shared, VPS Cloud, and Dedicated Hosting|
|SITE TRANSFER:||Not Available (Only manual, do-it-yourself option available)|
|PRICING:||Starting at $1.00/mo (renews at $6.95/mo, annual term)|
Pros of Using MidPhase Hosting
MidPhase started out strong, delivering solid uptime and quick customer support.
Let’s take a closer look at other perks MidPhase has going on for them.
1. 99.94% Uptime Over 12-Months
During the past 12 months, MidPhase delivered an average uptime of 99.94% with almost six hours of downtime. In total, they had 27 outages.
MidPhase had two poor months where the uptime was below-average (August 2020 and February 2021) but during the rest of 10 months, their uptime fluctuated between 99.96%-100%.
Last 12-month average uptime:
- March 2021: 100%
- February 2021: 99.68%
- January 2021: 99.98%
- December 2020: 99.99%
- November 2020: 100%
- October 2020: 100%
- September 2020: 100%
- August 2020: 99.60%
- July 2020: 99.99%
- June 2020: 100%
- May 2020: 100%
- April 2020: 99.96%
That’s an industry-standard result and proves MidPhase to be a reliable host.
2. Responsive Customer Support
MidPhase offers phone support, a ticketing system, and also a live chat option that is available 24/7.
We tested out their live chat option to see how responsive MidPhase customer support is.
Their customer rep connected with us within a minute and answered our simple (site migration-related) question quickly.
In the past, we also tested out their ticketing system and also received a fast and knowledgeable reply.
Besides the above-mentioned customer options, you also have the possibility to browse their vast knowledge base.
Did we mention MidPhase is cheap?
A long-term plan with their cheapest shared hosting option comes out to $1.00 per month.
It’s at least a one-year commitment (which unfortunately is a standard industry trick).
They do offer a true month-to-month plan that starts at $7.95 per month (it’s worth noting that some other hosts require at least a 12-month signup, so this is a decent short-term option).
5. 99.9% Uptime Guarantee
Our MidPhase test showed excellent uptime over the past few years. However, this might always not be the case and uptime can vary.
That’s why it’s good to have some sort of a guarantee that will protect you if the uptime drops too much and affects your website’s traffic.
That’s exactly what MidPhase offers – a 99.9% uptime guarantee” included in their hosting packages.
Drop below that threshold and you can ask for an account credit.
However, based on our experience so far, you thankfully won’t need to ask them about this too often.
6. Beginner-Friendly Control Panel
MidPhase’s client area is logical and easy to use. From the left sidebar, you can access your account settings, domains, WordPress, website builder. On the main screen, you can also see your active hosting packages and contact support if necessary.
What concerns the control panel, then MidPhase uses cPanel which you can access also from the client area.
cPanel is no doubt the most popular control panel in the hosting industry and for a good reason – it’s very beginner-friendly. Everything hosting-related is easy to find (also search bar is included to make it even easier for you).
Cons of Using MidPhase Hosting
One dollar hosting can’t be all perfect. There are a few drawbacks to consider if you value other hosting features besides saving the most.
Let’s start with loading time.
1. Slow Average Speed
MidPhase’s uptime is great. Their customer support is attentive.
Unfortunately, the same can’t be said for the page loading times. Our last 12-month analysis showed an average speed of 867 ms (just a bit more than the industry-standard 850 ms).
The good news is that MidPhase’s speed has been gradually going faster month-to-month and that gives us hope to soon move them to our pros section.
If speed is a top priority (which should be for commercial sites as it affects usability, conversions, and search rankings), you might want to weigh the costs vs. benefits at this point.
2. Lack of Security Options in Their Cheapest Plan
Many web hosts will provide a long list of security apps available with a few simple clicks to lock down your site and keep things secure from nefarious attempts. Some will even go above and beyond, performing preventative maintenance services to make sure you’re OK.
And what’s even better?
Most of these features are offered for free.
MidPhase, however, is not that generous. For example, Dedicated SSL Certificate, which’s basically a must-have option to have on a website, would have to be purchased for an extra cost of $34.99/year. You’ll only get it for free if you sign up with their most expensive plan.
The same goes for Dedicated IP Address and Stats2 Web Analytics – if you want these, be ready to pay $5.00/month and $2.00/month respectively.
3. Site Migrations Not Included
Free site migration is something a lot of hosts include in their plans. Even, if it’s not free, hosts usually offer at least a paid website transfer service that would be done by their professionals.
That’s something that can save a lot of time and hassle.
Unfortunately, that’s not the case with MidPhase. Site Migrations (neither free nor paid) are not included in their hosting plans. This means, that if you already have an existing website and you want to transfer over to MidPhase, you’d have to do all the heavy lifting yourself.
Sure, if you’re already an old-timer in the hosting world it shouldn’t be a problem, but if you’re not very tech-savvy the whole process can be a bit overwhelming.
4. High Renewal Pricing (Across All Products)
MidPhase’s $1.00/month sticker price for their Web Hosting Personal package looks pretty good on the surface.
However, if you’ve been in the game as long as we have, you’ll know that advertised pricing usually comes with a few ‘gotchas’ that can come back to haunt you if you’re not careful.
Sadly, MidPhase is no different in this case.
The biggest catch, in this case, is the high renewal cost when your first plan expires. Your price will basically become multiple times more expensive.
The Web Hosting Personal one, for example, goes from $1.00/month up to $6.95/month. The Professional plan goes from $2.00/month to $8.95/month, while the Business one also increases from $3.00/month to $10.95/month.
If you’re on a tight budget, it’s definitely something to look out for.
MidPhase Pricing, Hosting Plans & Quick Facts
Here is a quick overview of MidPhase hosting plans to help to determine if they are a good fit for you:
|Personal Plan||Professional Plan||Business Plan|
Renews at $6.95/mo
Renews at $8.95/mo
Renews at $10.95/mo
|Other Features||• 1 Subdomain||• 5 Subdomains||• Unlimited Subdomains
• Free SSL Security
• Free Dedicated IP
- Free Domain: Yes, with all plans.
- Ease of Signup: Friendly and easy-to-use three-step signup process.
- Money-Back: 30-day money-back guarantee.
- Payment Methods: All Major credit cards, PayPal.
- Hidden Fees and Clauses: There’s a limit of 200,000 files and 10GB cumulative database size on all shared hosting accounts. Exceeding this limit may result in the termination of your account.
- Upsells: Lots of upsells.
- Account Activation: Quick account activation.
- Control Panel and Dashboard Experience: cPanel.
- Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy install of popular apps and CMSs with Softaculous.
Do We Recommend MidPhase?
Yes. But there are some better options available.
There are serious questions to consider prior to signing up with MidPhase. Primarily – speed. But also lack of security features and high renewal prices.
Despite that, if you’re looking for a quick, cheap option with good uptime and support, MidPhase might be worth a roll of the dice.
Have you used MidPhase? Please leave your MidPhase review based on your experience – positive or negative – to help us provide honest and transparent reviews.