MDDHosting is a small, private hosting company founded fairly recently in 2007.
Their claims to fame?
Speed and service. The ‘meat and potatoes’ of web hosting. Their straightforward approach seems refreshingly honest in an industry that can be – well – less so.
It also reflects their down-to-earth, Mid-Western roots (started and headquartered in Indiana, with data centers in Denver, Colorado.)
We’re always on the lookout for the diamond in the rough; new hosting companies that offer a different or better approach than the old industry stalwarts.
MDDHosting looks like a perfect candidate.
We purchased MDDHosting’s ‘Basic Plan’ and set-up a WordPress website to begin running tests for the eventual unbiased review you’re reading now.
Let’s dig in.
General Info & Hosting Overview
Our Verdict: 4.0
|SPEED:||651 ms (April 2020 to March 2021)|
|UPTIME:||99.13% (April 2020 to March 2021)|
|SUPPORT:||Live Chat, Phone, Ticketing, and Knowledge Base|
|APPS:||Softaculous App Installer for the Most Popular Apps Like WordPress, Joomla, Drupal, and more.|
|FEATURES:||Unlimited Domains and Bandwidth, 10 GB Storage, Unlimited Email Accounts, 30-Day Money-Back Guarantee, 1000% Uptime Guarantee, Daily Offsite Backup, Free SSL Certificate, Site Builder, Unlimited MySQL Databases, and more.|
|HOSTING PLANS:||Cloud, VPS, and Reseller Hosting|
|PRICING:||Starting at $4.00/mo (no higher renewal price)|
Pros of Using MDDHosting
Most hosting companies sell the same service (more or less). Some throw in a few extras, but the big three of uptime, speed, and customer support are primarily what you’re buying.
If a web hosting company falls short in any one of these areas, there’s an issue. Two or more – run!
Fortunately, MDDHosting passes two of the three with flying colors.
1. Decent Page Load Time (651 ms)
First up – speed. This is where MDDHosting has been pretty good for the last 12 months.
During our testing period, they put up an average page load time of 651 ms. This is a decent result, but MDDHosting’s speed has gone slower over the past year. For example, their speed during our last testing period was 358 ms.
2. Quick, Efficient Support
MDDHosting provides standard 24/7/365 customer support through phone, ticketing, and also live chat.
During our review processes, the customer rep responded to our live chat query in less than a minute and was overall knowledgeable.
Once again they perform well in one of the ‘big three’, providing quick, efficient support that’s good enough for an 8/10 at the very least.
MDDHosting also has a vast knowledge base.
3. Straightforward Hosting
No hidden fees. No pricing tricks where you have to sign away the next 35 years of your life for the low advertised website price. And no games with limiting standard features to force you to accept the more expensive plans.
Sure, there is some space and storage limitation for lesser plans. Otherwise, you get all of the same features that the more expensive ones offer.
For example, even with their basic plan, you get unlimited:
- Addon domains
- FTP accounts
You want to pay for just a single month, as opposed to a full year (or more)? Sure, you can go ahead and do that. The annual discount isn’t that big either; therefore you’re not missing out on much.
4. 30-Day Money-Back Guarantee
MDDHosting offers an unconditional, hassle-free 30-day money-back guarantee with most of their plans. Nothing special like 90 or even 97 days, but not bad either.
5. Free Migrations for cPanel Sites
Some web hosts we’ve reviewed will charge you for every site migration. That’s right: they’re basically charging you extra for bringing your business to them.
Others will offer to move a single site over to their servers for free. But if you want to bring any additional ones over, they’ll charge you extra.
We’re happy to report that MDDHosting does neither. According to their terms, they’ll help move any of your sites over to their data centers for free. There’s also no limit, so you can move two, five, or ten, and not be charged extra.
There are only two caveats:
- The first is that you need to ask within the first 60 days. That seems pretty obvious, though, so no big deal. After that, it’ll cost $10 per site.
- The other potential issue is that these free site migrations are only available for accounts with cPanel. If you’re trying to move sites without cPanel access, then it’ll cost $25 per site or account after that.
The silver lining is that these policies are fairly common. Most cPanel-friendly hosts can move these files faster and easier than other custom configurations that don’t match with their own server setup.
6. No Renewal Price Hikes
MDDHosting bucks another common industry price trick that ends up catching customers by surprise.
Many hosts will advertise a shockingly low rate on their site.
Naturally, people are drawn in with what looks like an amazing value. And it is if you sign up for usually at least three years to lock-in that low rate.
However, the other common issue is that when this introductory plan expires, you’re often left with a “renewal rate” that can be anywhere from 2-3x the initial price you paid.
Thankfully, MDDHosting doesn’t do that. So whatever price you pay when moving to them is the price you’ll pay when your initial plan expires, too. There’s no surprising price increase in two-to-three years’ time.
7. “1000%” Uptime Guarantee
MDDHosting features a “1000% Uptime Guarantee” in their Terms.
What exactly does that mean?
It means for every single hour of downtime, “you can request 10 times (1000%) the actual amount of downtime.”
In other words, one hour of downtime gets you ten hours of credit.
The catch is that you need to email their billing department ([email protected]) within seven days of the downtime.
Similar to other uptime guarantees, this only applies to actual downtime for internal issues or mistakes.
Extraordinary circumstances or regular maintenance downtime are not included.
And this guarantee only applies to their shared and reseller hosting accounts.
Cons of Using MDDHosting
Everything good comes at a price. With MDDhosting, one of their ‘cons’ is just that.
But what else MDDHosting is lacking?
Let’s start with uptime.
1. Way-Below Average Uptime 99.13%
Over a 12-month period, we tracked MDDHosting’s uptime for our site to make sure things ran smoothly (and that there weren’t any hiccups).
Industry-standard comes out to around 99.93% uptime, and MDDHosting’s 12-month overall was unfortunately way below that, coming at 99.13% with 3 days of downtime.
However, when we look at their uptime history they have actually shown consistently good results except in July 2020 where the uptime was 89.86% which affected the overall average. So there’s still room for hope that MDDHosting proves itself to be a reliable host.
Last 12-month average uptime:
- March 2021: 100%
- February 2021: 100%
- January 2021: 99.95%
- December 2020: 100%
- November 2020: 100%
- October 2020: 100%
- September 2020: 100%
- August 2020: 100%
- July 2020: 89.86% (not good)
- June 2020: 100%
- May 2020: 99.99%
- April 2020: 99.97%
2. Additional Costs for Extra Services
MDDHosting’s basic plans are a pretty good value. However, anything ‘above and beyond’ the normal hosting plan features will cost you a little something on top.
For instance, MDDHosting doesn’t throw in a free domain name for the first year. Instead, it’ll cost you $14.99/year if you need a new one.
There are also tiny price increases if you sign up for a shorter one or two-year deal as well. So prepaying for an extra year or two can often save you a few dollars each month (which could add up to a hundred bucks off the overall plan price).
Even though MDDHosting offers a lot of helpful extra security features for free (SiteLock Website Security, SSH/sFTP access), for some you’d still have to pay.
For example, CodeGuard Website Backup’s cheapest 1GB Lite option would cost you an extra $22.49/triennially and if you want to add SpamExperts Email Security, you’d have to pay $107.64/triennially.
So while it’s nice that they offer them, when you start adding everything up, the value-per-dollar doesn’t look so great. And you might just be better off paying a little more each month for something that includes all of these features from the get-go.
MDDHosting Pricing, Hosting Plans & Quick Facts
MDDHosting offers several hosting plans. Here’s an overview of the first three cheapest options (if you sign up with their triannual plan):
|Cloud Starter Plan||Cloud 1 Plan||Cloud 2 Plan|
|Other Features||• 0.5 Core CPU
|• 1 Core CPU
|• 2 Core CPU
- Free Domain: No.
- Ease of Signup: Very lengthy signup process.
- Money-Back: 30-day money-back guarantee.
- Payment Methods: Credit Card, Paypal.
- Hidden Fees and Clauses: By signing up, you agree that they have the right to change the monthly payment amount and other charges at any time. You must not use more than 25 percent of system resources for longer than 120 seconds or you risk account termination (kinda standard among the industry). Abusing their staff in any medium or format will result in the termination of your account without a refund (which is also kinda respectable).
- Upsells: A few upsells.
- Account Activation: Quick activation.
- Control Panel and Dashboard Experience: cPanel.
- Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy install of popular apps and CMSs with Softaculous.
- Other Features: Free SSL security and SiteLock Site, daily offsite backup
Do We Recommend MDDHosting?
Yes, we kinda recommend them (but there are still better options out there).
MDDHosting is relatively new to the hosting game. So far, they’ve put up questionable uptime numbers, decent page loading times, and great customer support.
Even though they have come down with their price, there are still many less expensive options out there if you’re just looking for a simple hobby or a personal site.
Otherwise, despite being one of the most expensive shared hosting options available, you’ll probably get your money’s worth if you take advantage of all the ‘unlimited’ options that even their Starter plan comes fully loaded with.
Very Good Uptime | Easy to Use for Beginners | 24/7 Customer Support
Read Bluehost review
Extremely Affordable | Top 3 Load Time | Multilingual Support
Read Hostinger review
Best Month-to-Month Plan | 97-Day Refund Period | Unlimited Bandwidth
Read DreamHost review
Further reading: The 10 Best Web Hosting Services (In 2021)
Have you used MDDHosting? We’d love to hear about your experience – good or bad – as long as it’s honest and transparent. You can leave your MDDHosting review below.